DEKRA Automotive

Direct Fulfilment & Network Coaching

  • Pace of change in the Fleet Market is driving a new approach to retaining BCH and PCH customers
  • Ex Company car (now PCH ) customers also behave in a retail manner
  • Within the dealer network there is often departmental confusion around handling them
  • This can result in a poor customer experience, leading to customers changing their brand loyalty

DF network2

We offer both Direct Fulfilment Services & Network Coaching –  enabling Dealers to improve renewal performance. Please refer to the separate 'drop down' menus for more information.