Digital Response Transformation

Direct Fulfilment 

DEKRA can interact fast, directly and consistently where Dealers often struggle

We take inbound data feeds from manufacturer or dealer systems, making direct customer contact, turning leads/lost sales into qualified opportunities - fast

This Programme combines;

• High volume outbound call platform
• Qualified leads passed back to Network via API or via proprietary automated call feeds (Calldrip, TrackBack etc)
• Reporting available at zone, regional or national level
• Subsequent in-dealer Coaching can be provided by DEKRA or Manufacturers' own field teams

Direct Sales?

We can also provide FCA compliant teams to move closer to quotation/direct sales if required

Support Mechanisms to embed and enhance results

Dealer Coaching & Online Reporting/Best Practice

• In-Retailer Coaching
• I-Coaching Online
• Online Group Training Modules
• Digital Communication and Video Critiquing
• Action and evidence-based Programme progression
• Fully supported by the latest technology and software
• All reporting visible to Field and Management teams

Please contact us for a case-study.