DEKRA Automotive

More parts sales, labour sales and direct profit delivered when you engage with DEKRA Automotive

Our Dealer Aftersales Coaching programmes deliver:

  • Improved quality of service calls (in and outbound) for the targeted topic
  • Increased conversion rate of Health Check additional work identified
  • Increased parts sales conversion (Retail)

Aftersales

We start with a diagnostic audit and then design a programme combining field and remote coaching activity, supported by online tools and guides

All our programmes have exceeded their initial objectives and demonstrated sustainable performance improvement.

 workshop

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