More parts sales, labour sales and direct profit delivered when you engage with DEKRA Automotive
Our Dealer Aftersales Coaching programmes deliver:
- Improved quality of service calls (in and outbound) for the targeted topic
- Increased conversion rate of Health Check additional work identified
- Increased parts sales conversion (Retail)
We start with a diagnostic audit and then design a programme combining field and remote coaching activity, supported by online tools and guides
All our programmes have exceeded their initial objectives and demonstrated sustainable performance improvement.
Contact us for more information