DEKRA Process Safety


Vacancy - Motor Claims Co-ordinator and Administrator


South East London (office based)

DEKRA Claims Services UK Limited is part of the DEKRA Group, the world’s largest automotive service provider. DEKRA Claims Services UK Limited is a small, friendly but highly motivated multilingual team based in London. We act as the UK agent of a large number of motor insurers throughout Europe handling claims arising from road accidents in the UK and abroad.

We have an exciting new opportunity within the DEKRA team in London for a Motor Claims Coordinator and Administrator.

The Role

  • Dealing with first notification of claim (by email and post only)
  • Co-ordinate and Administer claims between insurer client and overseas handling office
  • Monitor developments on all claims
  • Liaising with and reporting to our overseas insurer clients and DEKRA offices
  • Processing payments

Personal Attributes

  • French, German or Spanish speakers would be an advantage
  • An excellent communicator across all levels
  • Great organisational and co-ordination skills
  • Excellent analytical and presentation skills
  • Excellent numerical skills
  • Ability to prioritise
  • Strong excel skills
  • Motor claims experience
  • Claims system experience

If you want to continue and grow your career with an industry leader, please send your CV and covering letter (including your salary expectations) to This email address is being protected from spambots. You need JavaScript enabled to view it. quoting reference ClaimsAdmin1018.

Thank you for taking the time to apply to DEKRA Claims Services UK Limited. Please note, due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant. Therefore, if you have not heard from us within 10 working days please assume your application has been unsuccessful on this occasion.

Important Notice to Search Firms: DEKRA Automotive does not seek or accept unsolicited resumes from search firms for employment or contractor opportunities, regardless of any past practices. All unsolicited resumes submitted by search firms to any employee or hiring manager at DEKRA Automotive via e-mail, the Internet, or in any other form of communication shall be deemed to be a resume submitted by the individual identified therein and shall not be subject to any fees attributed to that submission by the search firm. For the avoidance of doubt, DEKRA Automotive shall not pay any fees for any candidate resume submission without a valid, written and fully executed search agreement between the search firm making the submission and DEKRA Automotive.